This is a test site. You are logged in as Victoria - South Island public user (email: victoria-south-island, id: 11990). Changes to data on this site do not affect the production site. ×

Caregiver Support Line

Caregiver Support, Condition Specific Support, Disability Services, Home Health Care, and Seniors Services

Provided by Family Caregivers of BC

Informs, supports, and educates on issues of concern to family caregivers. Offers one-to-one support in person, or province-wide via a toll-free phone line.
BC Caregiver Support Line 1-877-520-3267
Trained staff offer direct support to family caregivers by providing 1:1 emotional support, information, assistance in navigating the healthcare system and connections with community resources. Family Caregivers of BC further offers Caregiver Support Groups, Caregiver Coaching, Educational Materials, Podcasts, Webinars and Workshops. Detailed info on services offered at www.familycaregiversbc.ca

Submit Online Referral Form: https://www.familycaregiversbc.ca/get-help/caregiver-referral-form/ The caregiver will receive a call from Family Caregivers of BC within 2 business days.

Provides emotional support, helps to navigate the healthcare system and information and referrals on community resources. Appointments can be booked for a caregiver coaching session or support can be provided over the phone.

Also offers webinar sessions that focus on practical solutions to issues caregivers face. The website has recorded educational webinars, articles, links to local and BC resources, upcoming events, and a blog.

Referral Instructions: Please complete form below and fax. See information below.

Toll Free: 1-877-520-3267

Public email: info@familycaregiversbc.ca

Website: https://www.familycaregiversbc.ca/

#6, 3318 Oak Street, Victoria, British Columbia, V8X 1R1

8:30 AM to 4:00 PM Monday to Friday.

Service is available in English.

Cost: No cost

Referral options:

  • Self-referral
  • Physician or nurse practitioner referral
  • Health professional referral
Referral Forms
Associated Programs/Services

Also offered by Family Caregivers of BC:

Availability

Service area: Province-wide + show cities

Service area cities: 100 Mile House, Abbotsford, Agassiz, Aldergrove, Alert Bay, Alexis Creek, Anahim Lake, Anmore, Armstrong, Ashcroft, Atlin, Bamfield, Banff, Barriere, Bella Bella, Bella Coola, Blue River, Boston Bar, Bowen Island, Brentwood Bay, Burnaby, Burns Lake, Cache Creek, Calgary, Campbell River, Canmore, Castlegar, Cathedral Grove, Chase, Chemainus, Chetwynd, Chilliwack, Christina Lake, Clearwater, Clinton, Cobble Hill, Comox, Coombs, Coquitlam, Cortes Island, Courtenay, Cranbrook, Crawford Bay, Creston, Cumberland, Daajing Giids, Dawson Creek, Dease Lake, Deep Bay, Delta, Denman Island, Duncan, Edgewood, Elkford, Enderby, Fanny Bay, Fernie, Fort Langley, Fort Nelson, Fort St. James, Fort St. John, Fraser Lake, Fruitvale, Gabriola Island, Galiano Island, Gibsons, Golden, Gold River, Grand Forks, Greenwood, Hanceville, Hazelton, Hope, Hornby Island, Horne Lake, Houston, Hudson's Hope, Invermere, Kamloops, Kaslo, Kelowna, Keremeos, Kimberley, Kitimat, Kyuquot, Ladysmith, Lake Country, Lake Cowichan, Langford, Langley, Lantzville, Lethbridge, Lillooet, Lions Bay, Logan Lake, Long Beach, Lumby, Lytton, Mackenzie, Maple Ridge, Masset, Mayne Island, McBride, Merritt, Midway, Mill Bay, Mission, Nakusp, Nanaimo, Nanoose Bay, Nelson, New Aiyansh, New Denver, New Westminster, Nitinaht, North Delta, North Saanich, North Vancouver, Okanagan Falls, Oliver, Osoyoos, Oyama, Parksville, Peachland, Pemberton, Pender Harbour, Pender Island, Penelakut Island, Penticton, Pitt Meadows, Port Alberni, Port Alice, Port Coquitlam, Port Hardy, Port McNeill, Port Moody, Powell River, Prince George, Prince Rupert, Princeton, Quadra Island, Qualicum Beach, Quathiaski Cove, Quesnel, Revelstoke, Richmond, Riske Creek, Rock Creek, Rossland, Saanich, Saanichton, Salmo, Salmon Arm, Salt Spring Island, Saturna Island, Sayward, Scotch Creek, Sechelt, Shawnigan Lake, Sicamous, Sidney, Slocan, Smithers, Sointula, Sooke, Sorrento, South Surrey, Sparwood, Squamish, Stewart, Summerland, Sun Peaks, Surrey, Tahsis, Tatla Lake, Telkwa, Terrace, Tofino, Trail, Tumbler Ridge, Ucluelet, Valemount, Vancouver, Vanderhoof, Vernon, Victoria, West Kelowna, West Vancouver, Whistler, White Rock, Williams Lake, Winlaw, and Witset

Service Types Provided
Caregiver Support
Condition Specific Support
Disability Services
Home Health Care
Seniors Services
Ways to Access
  • Provided 1:1 in-person
  • Provided at a single location
  • Provided by phone
  • Provided online: email / video / on-line

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

Click anywhere to close